Delivery Information
Delivery Information for Techuset Mobile and Computer Repair Services
1. Service Turnaround Time
a. Repair Services: The turnaround time for standard mobile and computer repair services typically ranges from 1 hour to 2 days, depending on the complexity of the issue and the availability of required parts. We strive to complete repairs as quickly as possible while maintaining the highest quality standards.
b. Refurbishing Services: For refurbished devices, the turnaround time may vary based on the specific model and configuration. Please refer to the product listing or contact us for estimated delivery times.
2. Service Scheduling
a. Service Appointments: To ensure a seamless experience, we recommend scheduling an appointment for device diagnosis and repair. You can book an appointment through our website or by contacting our customer service.
3. Shipping and Delivery
a. Local Pickup/Drop-off: We offer local pickup and drop-off services within Bro, Skärholmen, Sollentuna, and Kista. We will arrange a convenient time and location to collect and return your device after the repair is completed.
b. Shipping: For customers outside our local service area, we provide shipping options. Shipping fees may apply and will be communicated during the service request.
c. Tracking: Once your device is shipped, we will provide tracking information so you can monitor the status of your delivery.
4. Packaging
a. Secure Packaging: We take great care in packaging your repaired or refurbished device to ensure its safety during transit. We use protective materials and follow best practices for packaging.
5. Receipt and Inspection
a. Device Inspection: Upon receiving your repaired or refurbished device, please inspect it carefully to ensure it meets your expectations. If you encounter any issues, please contact us immediately.
6. Returns and Refunds
a. Damaged or Defective Devices: If your device is received damaged or has a defect, please notify us within 2 days of receipt, and we will arrange for a replacement or refund as applicable.
7. Contact Information
If you have any questions or concerns about our delivery process, please contact “techuset1@gmail.com”.